The player has contacted customer support and advised that they were able to locate the funds on their account. Pays for extra features. Posted on May 5, Cash Out functionality cannot be used on free bets. Offer available to new LeoVegas Gaming PLC customers only. And find out more about Operation Maximum Penalty. Generally, it takes up to 5 working days, although this can vary. Hi, I have looked into this with our Payments team and have been advised that the withdrawals have now been processed. Cash Out requests might be subject to the same delay procedure as listed in