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We may also void and cancel any bet placed abusing or attempting to abuse a bonus or promotion and block Your account. player" or "account related" or. Follow the complaints process when you submit your complaint. Note: Betway accounts are for personal use, so we require that your account and form of payment be in your real name and only used by you. AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took. Allthough. in the interests of Betway either to ignore a request for self-exclusion or to retain patrons who lodged a complaint against the sponsorship. Their terms and. Join the people who've already reviewed Betway. The complaints. AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took. [HOST] › irl › policies › responsible-gaming. Virginia Lottery fined Betway Sportsbook $ for inadvertently communicating with self-excluded patrons in the state. Customers can contact the Belgian Gaming Commission who will register their details on EPIS. You have the right to You have the right at any time to exclude yourself from playing games on the Services. Read our review of Betway Casino ES, its players complaints and other factors The player's requesting a refund as he is supposed to be self excluded. Hi My issue is about whether a request by email to permanently self-exclude from an online bookie - in this case Betway, is sufficient to. The player from Spain has a complaint regarding Betway, claiming that their first deposit bonus was not credited to their account. There are no exceptions to this rule and all players must verify their identity in order to. Hi My issue is about whether a request by email to permanently self-exclude from an online bookie - in this case Betway, is sufficient to. There are no exceptions to this rule and all players must verify their identity in order to. Note: Betway accounts are for personal use, so we require that your account and form of payment be in your real name and only used by you. Your experience can help others make better choices. I requested a payout 3 days ago and they called me that if I will cancel it, they'll give me a casino bonus.