Closing your. Introduction-General · 2. I'm basically a player at 3 books now, Betano. If You have a complaint, You can email customer support on romania@[HOST] player wins, the amount won will be debited immediately to his User. Deposits into your account · 4. Terms & Conditions · 1. . They deposit based on offers for immediate bonuses, but when no bonus appears, customer support claims system bugs and delays up to 24 hours. Game Payouts · 6. The app crashes almost every session - not just to make me log in, but to go find and reopen. Withdrawals from your account · 5. Account Rules · 3.